Hey there! Ever had one of those moments where you just needed to talk to a real person? We get it. At Divastep, we’re not just another faceless online store—we’re a small team that genuinely cares about your experience. In fact, our founder still replies to every single email that comes in. Yeah, really!
Honestly, we’ve built this brand on feedback. Remember that time we launched our first collection? It was your suggestions that helped us tweak the designs into what they are today. So whether you’ve got a question, a brilliant idea, or just want to chat about that pair of shoes you’re eyeing—we’re all ears.
Here’s how you can reach us (and trust me, we’ll actually respond):
P.S. If you’re wondering about response times... Well, let’s just say Sarah from customer service once replied to an email while waiting in line for coffee. That’s the kind of dedication you can expect.
You know how some companies make you jump through hoops to contact them? Yeah, we hate that too. When we started Divastep back in 2018, we promised ourselves we’d never become one of those impersonal corporations. So go ahead—try us. Ask that random question about sizing. Tell us what colors you’d love to see. Or just say hi!
Fun fact: Our best-selling shoe design came from a customer’s late-night email suggestion. Moral of the story? Your ideas might just end up in our next collection!
