At www.divastep.shop, we prioritize your privacy as much as you value your style. Trust is the foundation of our relationship with customers, and we are committed to transparency in how we handle your personal information. This policy outlines our practices to ensure you feel secure while exploring our collection of breathable sneakers, chic espadrilles, and other premium footwear.
We collect two types of data: automated and voluntary. Automated data includes your IP address, device type, and browsing behavior through cookies. When you make a purchase or create an account, you may provide details like your name, email, shipping address, and payment information—all encrypted for security.
Your information helps us deliver seamless experiences, from processing orders for our flexible slip-ons to personalizing recommendations for leather loafers or sporty flip-flops. We analyze trends to improve our website, address customer service inquiries, and occasionally send tailored promotions—only if you opt in.
Cookies enhance your shopping journey. Functional cookies remember your cart items, while analytical cookies help us understand how customers interact with our polished oxfords or casual sandals. You can manage preferences via your browser settings, though disabling cookies may limit features like instant checkout.
We employ industry-standard protocols, including SSL encryption and regular security audits, to safeguard your data. Access to personal information is restricted to authorized personnel only, ensuring your details—whether for lightweight trainers or account credentials—remain protected against breaches.
Trusted partners, such as payment gateways and logistics providers, receive only necessary data to fulfill orders (e.g., shipping addresses for delivery). We vet third parties for compliance with privacy laws and never sell your data to advertisers without explicit consent.
You have the right to access, correct, or delete your data. For requests related to your chic flats purchase or marketing preferences, reach us at [email protected]. We respond to inquiries within 48 hours.
